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What is Rander CTI?

Rander features:

• Rander displays real-time PBX call activity. You can track and control all calls. Screenshot 1 Screenshot 2
• You can select phone numbers by names or by numbers from a personal or global phonebook and automatically dial them with a single click. No need to dial such long numbers manually anymore - your PC will do it for you. Screenshot
• Rander shows customer data in case of incoming calls for quick identification. When an incoming call is received, Rander searches the phonebook for the CallerID number and displays the data about the found person on your PC screen. Screenshot
• Rander logs all calls made or received in the database. Screenshot
• The client-server architecture allows Rander to be used all over the enterprise LAN.
• Rander uses the standard TAPI CTI interface, no additional PABX programming is required
• Rander can collect SMDR information using the same CTI connection (including USB) More info
• Rander is available in multiple languages
• PBX models supported

Rander benefits:

• The system can be monitored in real time to ensure the most efficient operation. Deliver better service to your customers
• Your employees can handle more calls in the same amount of time providing more intensive contact with customers, improving the customers' satisfaction
• Add basic DPT functionality to analog phones – LEDs, autodial buttons, CallerID display. A cost-effective replacement for expensive devices.
• Identify lost calls. You can find all calls including unanswered ones in the call log.
• Eliminate non-business calls. You can even identify them in real time.
• Suitable for companies of any sizes
• Rander can be easily integrated into other products (Microsoft Office, ERP, CRM systems)
• The popup window fades in and out without interrupting the workflow.
• Multiple pop-up windows appear if you receive several calls simultaneously.
• You can test the evaluation version for an unlimited period.
• Rander helps you improve the productivity, profitability and efficiency of your company
• Make a step to the future and you'll get more than you paid for!