1. Connection to PBX.
Only one computer needs to be connected to PBX, let's call it server. See your PBX installation guide for more details.

For Panasonic KX-TD PBX you'll have to make a special cable. The pinout can be found here or in the PBX installation manual.

Panasonic KX-TD500 PBX should be connected via programming port.

Panasonic KX-TDA may be connected via USB cable or via Ethernet network if you have cti link card installed. (RS-232 connection is not supported by cti drivers).

It's recommended to have the latest PBX ROM version.

For Panasonic KX-TD users:
You can only use ROM versions P271C or later, this means your PBX must be year 2000 or later, otherwise you'll need PBX firmware upgrade.

2. Now you'll have to install TSP driver provided by your PBX manufacturer. Using this driver Rander will communicate with PBX. Driver may be downloaded at

It's highly recommended to disable Remote access connection manager, Remote access auto-connection manager, Routing and Remote Access services, Internet Connection Firewall/Internet Connection Sharing, Fax Service on server computer. They don't release TAPI resources after some mistakes and don't let the system to reinitialize. To disable a service go to Control Panel->Administration->Services, double click the desired service and choose Disabled Startup type.

Attention! After disabling these services you can not to configure the connection to the Internet using analog modems (dial-up), ADSL, and GSM at this computer, and will not be able to use the computer as a router!

For Panasonic KX-TDA users:
TSP driver for TDA supports only Windows2000/XP/2003.
For USB connection you will need USB-driver, take it here. During TSP-driver installation you'll see TSP configuration dialog asking for connection method. If you're connected to PBX via USB, choose "USB connection". If you're connected via Ethernet port, choose "LAN connection via CTI-LINK card" and specify PBX ip-address. Then you may push "Check Location" button - it will try to connect to the PBX. If connection succeeds you'll see some information about your PBX. So this is the way to check if the connection is operating well.

3. Now it's time to install Rander. The distribution includes Server and Client parts.

Server part is for computer directly connected to the PBX. Only Windows NT4/2000/XP/2003/Vista/2008 are supported. You'll need administrator privileges to install server part.
If you have Windows XP Service Pack 2 installed and firewall is enabled, you should add Rander server part to exceptions list, otherwise firewall will not let Rander clients connect to Rander server. Go to Control panel - Windows firewall - Exceptions - Add program - Browse, choose file rander\server\srv_service.exe, push OK button. Now srv_service should be in your exceptions list. Do the same for file rander\firebird\bin\fbserver.exe - it's a database server.
If you have any other firewall installed you should do the same with it.

Client part is for any other computer in your local network. Works in Windows 95/98/Me/NT4/2000/XP/2003/Vista/2008 operating systems. (in windows95 winsock2 must be installed, in windows 95/98/NT4 Internet Explorer 4 or higher must be installed)

TSP Version New Feature:

1. Supports KX-NSX1000/2000 Ver.1.01 as well as the existing PBXs such as KX-NS, NCP, TDE and TDA.
2. Naming rule of TSP log file is changed to show the logged date & time. The log data retention period is extended from 4 days to 7 days.
3. Additionally supports Microsoft Windows 10.

This version of TSP supports Windows 10, Windows 8.1 and Windows Server 2012 with the following limitations:

    - TSP supports only Desktop Mode of Windows 10 and Windows 8.1.
       (Modern UI is NOT supported)
    - Supported Windows Server 2012 is GUI mode.
       (Not support Server Core Mode/MinShell Mode.)

The latest version of the PBX firmware is recommended!